Visitor Safety Information

CREATING A SAFE AND ENJOYABLE THEATRE EXPERIENCE TOGETHER

The health and safety of our audiences, cast and colleagues is our priority. Please rest assured that we regularly sanitise and perform deep-cleaning of our venue to maintain our SG Clean certification.

To ensure that audiences feel secure and comfortable at all times, Wild Rice will also be closely following the government’s health guidelines throughout our venue.

The information below is accurate as of 9 October 2021.

*You are considered fully vaccinated 14 days after you have received the full regimen of any of the vaccines approved by the Ministry of Health. (These include Pfizer/BioNTech Comirnaty, Moderna and WHO Emergency Use List vaccines such as Sinovac.)
^If you are not fully vaccinated, you will need to provide proof of a negative COVID-19 test result, taken within 24 hours of the end of the performance, to gain entry to Funan and our theatreYou can find a list of accepted test providers here or book an appointment at a quick test centre here. Home test kit results are NOT valid for entry.

Please note that Safe Distancing Ambassadors in Funan might conduct random spot checks on mall patrons.

Wild Rice @ Funan Health & Safety Measures

Frequently Asked Questions

(a) TraceTogether/HealthHub app or TraceTogether token to show proof of vaccination status; AND
(b) Your e-ticket for the performance.

Your vaccination status is displayed in your TraceTogether and HealthHub apps.

You can find your vaccination status on the home page of the TraceTogether app and the ‘COVID-19 Records’ section of the HealthHub app.

On the day of your performance, please bring your mobile device with the updated TraceTogether app to show proof of vaccination. If you do not have a mobile device, please bring along your working TraceTogether token and/or vaccination card.

Please get your vaccination records updated in the National Immunisation Registry (NIR). Your vaccination status will then be reflected in your TraceTogether and HealthHub apps.

To do so, you must provide documents showing proof of vaccination. You will also have to take a serology test at an approved provider to confirm that the vaccination has been effective.

More information on the process can be found here.

Yes, you can! However, you will need to obtain a valid negative COVID-19 test result before you will be permitted to enter both Funan Mall and our theatre. Wild Rice will not be subsidising the costs of these tests.

You can find a list of accepted test providers here or book an appointment at a quick test centre here. Home test kit results are NOT valid for entry.

Your negative COVID-19 test result (either ART or PCR) must be valid for 24 hours from the end of the performance. Please take your test accordingly to ensure that it remains valid for the show you are watching.

The following test results will be accepted for entry:

(a) COVID-19 Test Result Notice (ART): Negative ART result displayed on https://checker.covid-ops.gov.sg;
(b) COVID-19 Test Result Notice (PCR): Negative PCR result displayed on a Notice issued by a General Practitioner (GP) clinic;
(c) Patient Risk Profile Portal (PRPP) ART Result Slip: issued by a GP clinic; or
(d) PET Exemption Notice: issued by any clinics offering ART or PCR testing services.

Home test kit results are NOT valid for entry.

You will be permitted entry into our theatre if you have recovered from COVID-19 within 270 days of your first positive PCR test taken either in Singapore or overseas.

Please note that, in order to enter our theatre, you will need to obtain a PET Exemption Notice from any clinic offering ART or PCR testing services (more information here), even if you are fully vaccinated against COVID-19.

With the PET Exemption Notice, you will be allowed entry into our theatre, as long as it is within the validity period specified on the Notice. You are also required to provide photo identification (e.g. NRIC/FIN/Passport) for verification purposes.

Visit here for more information.

Please call SISTIC at 6348-5555 or submit a refund request here, including your ticketing information and a photo of your positive home test kit result.

Please call SISTIC at 6348-5555 or submit a refund request here, including your ticketing information and the relevant documentation for your HRW.

As recommended by the Ministry of Health, please avoid attending live events if you are unwell. Please follow the current Ministry of Health guidelines on testing yourself for COVID-19/self-isolation, and seek advice from a medical professional if necessary.

If you cannot attend the show as you have been placed on MC, please call SISTIC at 6348-5555 or submit a refund request here, including your ticketing information and a photo of your MC.

In line with the latest Ministry of Health guidelines, our seating capacity for children aged 12 and below is capped at no more than 20% of our venue at every performance. More information on this policy can be found here.

If you are bringing a child aged 12 and below to our theatre, please book our dedicated children’s ticketing packages. Each package will be for two tickets – one child aged 12 and below; and one accompanying parent, guardian or companion.

Please note that

  • Every unvaccinated child aged 12 and below must attend the show with a parent, guardian or companion.
  • The accompanying person must be fully vaccinated OR have tested negative for COVID-19 within 24 hours of the performance OR have recently recovered from COVID-19. Two unvaccinated children aged 12 and below cannot be seated together in our theatre.
  • Under these guidelines, unvaccinated children aged 12 and below do not have to undergo Pre-Event Testing to attend a show.
  • There are a very limited number of children’s ticketing packages to ensure that the number of children aged 12 and below does not exceed 20% of our seating capacity.
  • Verification checks will take place at the door. There will be strictly no admission permitted or refunds given for patrons with children who have purchased the wrong tickets.

For more information on safety measurements, please visit here.